Last Updated: December 1, 2025
Shwcse (“we,” “us,” or “our”) operates a multi-vendor fashion and beauty marketplace that connects shoppers with independent brands, designers, and merchants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Shwcse website, mobile application, and related services (collectively, the “Platform”).
By accessing or using Shwcse, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly, including:
Account information (name, email address, phone number, username, password)
Vendor information (brand details, business documentation, tax and payout information)
Order and transaction information (shipping address, order history, payment details processed by third-party providers)
Customer support communications
Content you submit, such as product listings, images, descriptions, reviews, and messages
1.2 Automatically Collected Information
When you use the Platform, we may automatically collect:
Device and technical information (IP address, browser type, operating system, device identifiers)
Usage data (pages viewed, interactions, time spent, app activity)
Location data (approximate location, or precise location with your permission)
Cookies and similar technologies used for authentication, analytics, and performance optimization
1.3 Information from Third Parties
We may receive information from third parties, including:
Payment processors for transaction verification and fraud prevention
Analytics and infrastructure providers
Third-party authentication services if you choose to sign in using external accounts
2. How We Use Your Information
We use your information to:
Create, operate, and manage user and vendor accounts
Process orders, payments, and transactions
Enable vendors to manage stores, products, and fulfillment
Provide customer support and respond to inquiries
Send transactional communications related to orders and account activity
Improve platform functionality, performance, and security
Detect, prevent, and investigate fraud, abuse, or policy violations
Comply with legal, regulatory, and contractual obligations
Account Security & Authentication
If you provide a mobile phone number, Shwcse may use it solely for account security and authentication purposes, including sending one-time passcodes (2FA) for login and account verification. These SMS messages are transactional, user-initiated, and non-marketing. Message and data rates may apply.
3. How We Share Information
3.1 Vendors
When you place an order, we share only the information necessary for vendors to fulfill that order, such as order details and delivery information.
3.2 Service Providers
We work with trusted third-party service providers (including payment processors, hosting providers, analytics services, and customer support platforms) that process information on our behalf and only as necessary to perform their services.
3.3 Delivery Partners
To complete deliveries, we may share limited information with third-party couriers (such as Uber, DoorDash, or similar services), including:
Customer name
Delivery address
Contact phone number
Order details required for fulfillment
Delivery partners are prohibited from using this information for marketing or unrelated purposes.
3.4 Legal and Business Transfers
We may disclose information if required by law, legal process, or in connection with a merger, acquisition, financing, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain secure login sessions
Analyze Platform usage
Improve performance and user experience
You may manage cookie preferences through your browser or device settings.
5. Your Choices and Rights
5.1 Access and Updates
You may review or update your account information through your profile settings.
5.2 Account Deletion
You may request account deletion. Certain information may be retained as required for legal compliance, fraud prevention, and security purposes.
5.3 Communications
Shwcse does not send marketing or promotional SMS messages. Transactional communications may be delivered via email, in-app notifications, or SMS for security purposes only.
5.4 Location Services
You may enable or disable location services through your device settings.
6. Data Retention
We retain personal information only as long as necessary to operate the Platform, complete transactions, comply with legal obligations, and maintain security. Information no longer required is securely deleted or anonymized.
7. Data Security
We implement industry-standard security measures, including encryption, access controls, and monitoring, to protect your information. However, no method of transmission or storage is completely secure.
8. Children’s Privacy
Shwcse is not intended for users under the age of 13. We do not knowingly collect personal information from children.
9. International Users
Your information may be processed and stored in the United States or other jurisdictions. By using the Platform, you consent to such processing.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform or other appropriate means.
11. Contact Us
For privacy-related questions or requests:
Shwcse Support
Email: support@shwcse.com
Phone: 470-523-3690
Location: Fulton County, Georgia
Website: https://shwcse.com